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These terms govern your use of Geomyze. Geomyze is a beta product; please read these terms carefully, including our no-refund policy and the rules on acceptable use.
These Terms of Use ("Terms") form a binding agreement between you and Geomyze ("Geomyze", "we", "us", "our") and govern your access to and use of the Geomyze website, application, and services (together, the "Service"). By creating an account, purchasing credits, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.
You must be at least 18 years old, or the age of legal majority in your jurisdiction, and capable of entering into a binding contract to use the Service. If you use the Service on behalf of an organisation, you represent that you are authorised to bind that organisation to these Terms.
Geomyze is an early-stage, beta product. The Service is provided on an "as is" and "as available" basis and is under active development. Features may change, be added, be removed, break, or be discontinued at any time without notice. Results, scores, and behaviour may be incomplete, inconsistent, or change between versions.
Because the Service is in beta, you should not rely on it as your sole source of information for any business, marketing, financial, or other decision. You use the Service at your own risk and are responsible for independently verifying any output before acting on it.
To use most features you must create an account and provide accurate, current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised use of your account. We are not liable for any loss arising from your failure to keep your account secure.
Geomyze helps you measure how visible a brand is inside AI search by sending brand-neutral, intent-based prompts to third-party large language models (such as Google Gemini and similar AI systems) and analysing the responses. The Service reports whether a brand is mentioned, how it compares against competitors, and related signals such as sentiment and credibility.
The Service depends on third-party AI models whose outputs are probabilistic and outside our control. AI responses can vary from one run to the next, may be inaccurate, incomplete, biased, or out of date, and may change as the underlying models change. We do not control, and are not responsible for, the outputs of these third-party models.
We make no promise, representation, or warranty of any kind regarding the results, including but not limited to: (a) that your brand will appear, be mentioned, or be recommended in any result; (b) that any score, ranking, or comparison is accurate, reproducible, or reflective of real-world performance; or (c) that using the Service will improve your visibility, traffic, rankings, sales, or any other outcome. Reports are provided for informational purposes only.
The Service operates on a credit system. Certain actions, such as generating a report, consume credits. Credits may be purchased in one-time packs through our payment provider, Dodo Payments, which acts as the merchant of record for your purchase. Prices are shown at checkout and may change at any time for future purchases.
Credits are added to your account after a successful payment. Credits have no cash value, are not transferable, cannot be exchanged for money, and may expire or be forfeited if your account is closed, suspended, or terminated. We may change the number of credits required for any action, or the credits included in any pack, at any time.
To the maximum extent permitted by applicable law, all payments are final and all credit purchases are non-refundable. This includes, without limitation, the following situations, for which no refund, credit, or compensation will be given:
You agree to use the Service lawfully and in good faith. You must not, and must not attempt to:
We reserve the right, at our sole discretion and without prior notice, to suspend, restrict, ban, or permanently terminate your account and access to the Service if we believe you have breached these Terms, misused or abused the Service (for example, by repeatedly or excessively generating prompts or reports, or otherwise attempting to abuse the system), or engaged in conduct that harms Geomyze, other users, or our providers.
If your account is suspended or terminated for such reasons, you are not entitled to any refund, and any remaining credits are forfeited. You may stop using the Service and close your account at any time; closing your account does not entitle you to a refund of any purchased credits.
The Service, including its software, design, content, and trademarks, is owned by Geomyze and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service and the reports generated for your own internal business purposes, subject to these Terms.
You retain ownership of the inputs you provide (such as brand names, competitors, and keywords). By submitting inputs, you grant us the rights necessary to process them, including sending them to third-party AI providers, to operate and improve the Service.
The Service relies on third-party providers, including Supabase (authentication, database, and hosting), Google (Gemini and related AI models), Dodo Payments (payment processing as merchant of record), and Google Analytics. Your use of the Service may be subject to those providers' own terms. We are not responsible for the acts, omissions, availability, or outputs of any third-party provider.
To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, or uninterrupted or error-free operation. We do not warrant that the Service will meet your requirements or that any result will be accurate or reliable.
To the maximum extent permitted by law, Geomyze and its owners, employees, and providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to your use of, or inability to use, the Service, even if we have been advised of the possibility of such damages.
To the maximum extent permitted by law, our total aggregate liability for any and all claims relating to the Service will not exceed the total amount you actually paid to us for credits in the three (3) months immediately preceding the event giving rise to the claim.
You agree to indemnify and hold harmless Geomyze and its owners, employees, and providers from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your inputs, or your breach of these Terms or of any law or third-party right.
We may modify, suspend, or discontinue any part of the Service at any time. We may also update these Terms from time to time. When we make material changes, we will update the "Last updated" date above. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.
These Terms are governed by the laws of the jurisdiction in which Geomyze operates, without regard to its conflict-of-law rules. You agree to submit to the exclusive jurisdiction of the competent courts of that jurisdiction for any dispute arising out of or relating to these Terms or the Service, to the extent permitted by applicable law.
If you have any questions about these Terms, please reach out through our contact page.
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